Shipping and Returns

Find shipping timelines, 21+ signature delivery requirements, tracking details, and return guidance for Sweet Wine Club orders. For additional help, visit our FAQ or Contact Us page.

Shipping Timing

  • Sweet Wine Club orders ship within 2 business days of processing.
  • Shipping typically takes 3–7 business days depending on your distance from our fulfillment center.
  • Shipping is complimentary on Sweet Wine Club subscription boxes.

Delivery Requirements (21+ Signature)

  • Someone who is at least 21 years old must be available to sign for each shipment.
  • When providing us with a shipping address, please take this into account as all packages are labeled as containing wine and legally require an in-person signature.
  • Carriers will not leave packages unattended regardless of having a signature on file.
  • We recommend shipping your order to your place of work since a signature 21+ is required upon delivery.

Address Changes & Tracking

  • If you would like to change your shipping address, log in and go to your profile to update and save your information.
  • Every quarter when your order ships, we will send you an email with its tracking number.
  • You can also view tracking in your account (Order History).

Returns

  • If you are dissatisfied with your order for any reason, please contact us immediately so we can resolve your concerns. We may make arrangements, if appropriate. Please use Contact Us for the fastest support.
  • Returned orders may be subject to a restocking fee equivalent to the cost of shipping.

Where We Ship

In accordance with compliance regulations, recipients must live in an eligible state (see list below). For other common questions, please visit our FAQ.

Every quarter when your order ships, we will send you an email with its tracking number. You can also view tracking details in your account (Order History). If you need help locating tracking, please visit Contact Us.

In accordance with compliance regulations, recipients must live in one of the following eligible shipping locations:

  • Arizona
  • California
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Illinois
  • Kansas
  • Kentucky
  • Massachusetts
  • Minnesota
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Tennessee
  • Texas
  • Virginia
  • Washington
  • Wyoming
  • District of Columbia

Shipping & Returns FAQs

How long does Sweet Wine Club shipping take?

Orders ship within 2 business days of processing, and delivery typically takes 3–7 business days depending on your distance from our fulfillment center.

Do I need to sign for delivery?

Yes. Someone who is at least 21 years old must be available to sign for each shipment. Carriers will not leave packages unattended.

Where does Sweet Wine Club ship?

We can only ship to eligible states due to compliance regulations. Please review the eligible shipping list above or visit our FAQ for more details.